WHERE IS MY ORDER?

We will send you an email once your order has been despatched. Please allow the required time for the delivery method you have chosen before you contact us. You can check the tracking link we sent in your despatch email to view the latest tracking information.

WHAT COUNTRIES DO YOU SHIP TO?

List of countries and shipping prices

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

HAS MY ORDER BEEN SENT?

We understand you want your order as soon as possible so we’ll email you with updates as soon as it’s been despatched. We'll also send you a link which you can use to access our couriers website to track the delivery.

UK Standard shipping are delivered in 3 days, with the exception of bank holidays.

Express 2 Day shipping are delivered before midnight to receive in 2 days. Deliveries are Monday - Sunday excluding bank holidays.

Next day shipping is available for most domestic postcodes if ordered before 8pm (for an additional charge). Deliveries are Monday - Sunday excluding bank holidays.

DPD Premium Next Day shipping. Order before 8pm to receive the following day. Please note a PIN will be required upon delivery. Deliveries are Monday - Sunday excluding bank holidays.

International shipping times depend on the products and destination (estimated at checkout).

WHO WILL DELIVER MY ORDER?

International deliveries will be shipped via DPD, Pro Carrier or Skynet depending on the weight and value. Once the parcel has arrived in your country it will be passed on to an internal post service and be subject to their standard delivery procedures.

WILL I NEED TO PAY CUSTOMS DUTY ON MY ORDER?

Please be aware: orders shipped to the USA may be subject to customs duty upon import. We recommend checking with your local customs authority to understand any potential charges before placing your order.

If delivery is to an address in the EU and under €150, then taxes and duties will be settled on your behalf with our courier. If delivery is over €150 or to an address outside the EU, you may be charged taxes or duties on import into the destination country - we recommend you contact your local customs authority to understand the potential costs prior to placing an order.